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Frequently Asked Questions
Ordering Answers

» Does NOOBIE.com accept phone, fax or email orders?
» I didn't see an order confirmation page. Was my order submitted successfully?
» I think I may have accidently placed a duplicate order. What should I do now?

Payment

» What payment methods does NOOBIE.com accept?

Shipping

» How do I get a tracking number for my order?
» My tracking number is not working. What should I do?
» I was not home when my parcel was delivered. What should I do?

Product

» I would like to order an item that is not listed. What should I do?
» Does NOOBIE.com.au match prices?

Returns

» Is it mandatory to have an RMA number in order to return a product to NOOBIE.com
» What address should I send my returns to?
» How do I get a Return Merchandise Authorization number?